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Help Center

 

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Video Tutorials

How to Create an Account for BSO OffStage How to Make a Pay-Per-View or Voucher Purchase How to Use Video Playback Controls...View All

Account Help

All users must create an account through the offtstage.bsomusic.org site to view content. This account is separate from the BSOmusic.org login that you use to purchase tickets. Click the “Register” option in the upper right corner of your screen to get started. After you create an account, you will need to choose an option for purchasing content (Monthly All Access or Per Episode) or enter a voucher code in order to view.Account FAQ: How do I sign in? Once you create an account...View All

Content Information and Help

How do I access my purchased content? After you login to the site, find the episode you purchased on the home page and click on it to view the episode landing page. Then select the “Access Video” button. Can I watch a concert more than once? Concerts will remain online until the end of the 2020-2021 season. Once you have purchased a performance, you will continue to have access to it for as long as it remains on the site. How long will I be able to watch the conce...View All

Ordering and Payment Help

What purchase options are available? Users may subscribe to a Monthly All Access plan for $20 per month or purchase individual episodes at $10 per episode. Under the Monthly All Access plan, you will be billed automatically on a monthly basis and receive immediate access to episodes as they premiere, as well as the ability to view all available BSO OffStage content at any time. How do I purchase the content? If you wish to subscribe to the Monthly All Access plan, you will have ...View All

Streaming Info

At present, BSO OffStage content can be viewed on your television using Chromecast or Airplay. Native apps for BSO OffStage will soon be available across multiple streaming platforms including Roku, Amazon Fire TV and Apple TV for viewers with a monthly all access plan. We will notify users when these options become available....View All

How to Contact Us

Customer support for frontrow.bsomusic.org is provided by the BSO Ticket Office. To reach us, you can fill out our contact form, e-mail us directly at offstage@bsomusic.org, or contact us by phone at 877-276-1444. Customer support is available Tuesday-Friday 10am-5pm, and Saturday 12pm-5pm....View All
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