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Privacy Policy


What information do we collect?

We collect information from you when you register on our site, place an order or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number.

Like most websites, we use cookies and/or web beacons to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the 'do we use cookies?' section below for information about cookies and how we use them.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (Your information helps us to better respond to your individual needs)
  • To improve our website (We continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (Your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions
  • To administer a contest, promotion, survey or other site feature
  • To send periodic BSO marketing email

If you supply us with your postal address online, you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by sending us email or by calling the Ticket Office at 410-783-8000. From time to time, we make the postal addresses of those who provide them to us available to other reputable organizations we think you might find interesting. If you do not want us to share your postal address with other companies or organizations, please let us know. With respect to Ad Servers: We do not partner with nor have special relationships with any ad server companies.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted encrypted via Secure Socket Layer (SSL) technology and then into our secure database, to be only accessed using 2-factor authentication by those authorized with special access rights to our systems, and are required to keep the information confidential.

After a transaction, your private information will be securely stored in order to provide accurate billing and to provide ongoing customer support.

This website may contain links to third party websites. The BSO is not responsible for the privacy practices of these other websites. We encourage all patrons and users to learn about the privacy policies and practices of all websites and charities.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

For more in-depth information about cookie use, check out our cookie policy page.

Do we disclose any information to outside parties?

We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

As part of our privacy practices, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the 'Edit Profile' page.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). While we do have children’s musical and educational programs, we do not collect from any information from or directly market to anyone under 13 years of age.

Your Consent

By using our site to purchase tickets, make a donation or completing a mobile transaction, you give us permission to collect your information and consent to this privacy policy.

Changes to our Privacy Policy

If we change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on 5/12/2016.

Contacting Us

If there are any questions regarding this privacy policy you may send us a message via the Contact Us page.

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